Grocery Supervisor (Retail Operations) - Bali, Indonesia

Join Midas Retail Group, a leading player in the retail and consumer products sector, as our Grocery Supervisor in the vibrant and growing market of Canggu, Bali, Indonesia. This is an exciting opportunity to oversee grocery operations in one of our high-performing stores. You'll be responsible for managing daily activities, ensuring customer satisfaction, and driving sales growth. With a strong focus on operational excellence and customer service, we're looking for a dynamic and experienced professional to lead our team.

At Midas Retail Group, we pride ourselves on our commitment to quality and innovation. Our stores are known for their wide product range, competitive pricing, and excellent customer service. As a Grocery Supervisor, you'll have the chance to work in a fast-paced environment, where your leadership and management skills will be put to the test. You'll be working closely with our team of sales associates, stock clerks, and cashiers to ensure smooth operations and a positive shopping experience for our customers.

📋 Tanggung Jawab Pekerjaan

• Oversee daily grocery operations, including stock management, pricing, and promotions.
• Train and develop sales associates to ensure they meet performance targets.
• Monitor sales performance and implement strategies to drive growth.
• Ensure compliance with company policies and procedures.
• Manage inventory levels and order stock to maintain optimal product availability.
• Handle customer complaints and resolve issues promptly.
• Conduct regular store audits to identify areas for improvement.
• Collaborate with the store manager to achieve overall store performance goals.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory role within the retail industry.
• Proven track record of managing a team and driving sales growth.
• Strong knowledge of grocery retail operations and best practices.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with retail management software such as SAP, Oracle, or similar systems.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Certification in retail management or a related field is a plus.

🛠️ Keahlian

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